Heat Pumps
Our expert knowledge will guide you on which option is best for you before ensuring installation is complete, working and signed off.
Commercial Facilities
Domestic Pools & Hot Tubs
Small, Large or Commercial, We’ve Got You Covered
Aquae Sulis stands as a leader in heat pump solutions, offering award-winning Vivan Power air source heat pumps renowned for their efficiency and reliability. Their expertise extends to both hot tubs and swimming pools, ensuring optimal heating solutions tailored to diverse needs. By integrating advanced inverter technology, Aquae Sulis provides systems that maintain consistent temperatures while maximizing energy efficiency. Their commitment to quality and customer satisfaction positions them at the forefront of heat pump advice and installation services.
UP TO 75% MORE ENERGY EFFICIENT THAN STANDARD HEATING OPTIONS

Heat Pumps Explained
An Air Source Heat Pump can be up to 75% more energy efficient than standard heating options for your hot tub, swim spa or swimming pool. Simply put, they produce more heat (energy) than they use in electricity (energy).
This relationship between the power used by the heat pump and the heat it generates is referred to as Coefficient of Performance (CoP). For example, if a heat pump has a CoP of 8, then it will produce 8 x units of heat for every one unit of electricity consumed.
The electric heater in a hot tub or swim spa is known as a resistance heater and is very much like the element in a kettle. This resistance heater can only ever have a CoP of 1. This means for every 1 x kilowatt of power used by the electric heater then only 1 x kilowatt of heat is produced. If compared with a standard electric heater in a hot tub, then we can easily see that an air source heat pump is a far more efficient and cost-effective way of heating your hot tub or swim spa. This is because using the example CoP of 8 then for every 1 kilowatt of power consumed by the heat pump, then 8 x kilowatts of heat are produced. The CoP of an air source heat pump will vary depending on the ambient temperature and the mode function set on the air source heat pump.
How Aquae Sulis Can Help You

Supply
Aquae Sulis partners with the industry leading heat pump manufacturers to deliver energy-efficient, high-performance solutions tailored to your hot tub, swim spa or swimming pool needs. Our strong relationships with trusted brands ensure access to cutting-edge heat pump technology, guaranteeing optimal performance and cost savings. Whether you’re upgrading or installing a new system, Aquae Sulis provides expert advice to help you select the best heat pump for your specific requirements. With a seamless supply and installation process and a commitment to quality, we make it easy to enhance your hot tub experience with reliable and efficient heating solutions delivered , installed and maintained.

Installation
A heat pump is an excellent solution for heating hot tubs due to its energy efficiency, cost-effectiveness, and environmental benefits. Unlike traditional electric or gas heaters, a heat pump uses ambient air to transfer heat, significantly reducing energy consumption and operating costs. This method ensures consistent and reliable water temperature while lowering the overall carbon footprint. Additionally, heat pumps are durable and require minimal maintenance, making them a long-term, hassle-free heating option. With the ability to quickly and efficiently heat water, they enhance the hot tub experience, ensuring comfort all year round while keeping utility bills under control.
Maintenance
Heat pump maintenance is essential to ensure optimal performance, energy efficiency and longevity. Regular upkeep includes cleaning or replacing air filters to maintain proper airflow, inspecting coils and fins for dirt or damage and ensuring that the outdoor unit remains free of debris, such as leaves or grass. It’s also important to check the refrigerant levels and ensure that electrical connections are secure. Routine servicing by Aquae Sulis can help detect potential issues early, preventing costly repairs and maintaining the system’s efficiency.

Requirements
- Electrical Requirements – The heat pump does not need any additional electrical installation on site as the unit will take its power from the hot tub, swim spa or swimming pool.
- Planning – Each installation will vary and we will undertake a site survey to review and discuss the best fitment and location for the heat pump. This survey is free of charge and is a great opportunity to discuss the best option for the installation of the heat pump and to answer any questions you might have.
- Fitment – We will undertake some basic modifications to your hot tub, swim spa or pool to plumb the heat pump into the heating system. There will be an inlet and an outlet pipe plumbed into the hot tub base or cabinet to provide circulation through the heat pump. Swimming pool installation is varied depending on the type of pool and access.
- Location – The heat pump requires a minimum of 450mm of inlet space and is recommended to have a minimum of 1500mm of space for the fan outlet.
How They Work
Step 1 – The fan in the air source heat pump draws air over a network of tubes that look a little like a car radiator. These tubes are filled with an eco-friendly R32 refrigerant.
Step 2 – The air then passes over the tubes warming up the refrigerant and turning it from a liquid into a gas.
Step 3 – This gas is passed through a compressor which increases the pressure and significantly raises the temperature of the gas, which is then passed through a titanium heat exchanger.
Step 4 – The hot tub’s water circulation system is plumbed through the air source heat pump and the heat from the gas travels through the heat exchanger, which in turn heats the water from the hot tub, swim spa or pool as it passes over it.
Step 5 -The refrigerant then cools and turns back into a liquid and starts the process all over again.

Due to how the system works, our air source heat pump will still produce heat even if the ambient air temperature is below zero as the compression of the refrigerant creates heat. Not only is this a far more cost-effective solution to heat your hot tub, swim spa or pool it is also a much more eco-friendly option.